Privacy Policy
Effective Date: June 2026
ZoneFit is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained within the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website, products, and services.
1. Information We Collect
We may collect personal information including:
- Full name
- Business name
- Phone number
- Email address
- Billing address
- Shipping address
- Payment information
- Order history
- Artwork, logos, and files supplied by you
- Website usage information
We only collect information necessary to provide our products and services.
2. How We Collect Information
We may collect information when you:
- Submit an enquiry
- Request a quote
- Place an order
- Upload artwork or files
- Subscribe to marketing communications
- Contact our team
- Visit our website
We may also collect limited information automatically through cookies and website analytics tools.
3. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Communicate regarding your order
- Provide customer support
- Deliver products and services
- Improve our website and customer experience
- Send marketing communications where you have opted in
- Comply with legal obligations
4. Sharing Information
ZoneFit does not sell your personal information.
We may share information with trusted third-party providers where necessary to operate our business, including:
- Payment processors
- Freight and delivery providers
- Garment and product suppliers
- Production partners
- Website and software providers
- Professional advisers and accountants
Information is only shared where reasonably necessary to provide our services.
5. Artwork & Intellectual Property
Any artwork, logos, designs, or files supplied by customers remain the property of the customer or their respective owner.
By supplying artwork, you warrant that you have the legal authority to use and reproduce that artwork.
6. Website Analytics & Cookies
Our website may use cookies and analytics tools to improve website functionality and understand visitor behaviour.
Cookies may collect information such as:
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referring websites
You may disable cookies through your browser settings, however some website functions may not operate correctly.
7. Data Security
ZoneFit takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
While we take security seriously, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
8. Marketing Communications
If you subscribe to receive promotional material from ZoneFit, you may opt out at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us directly
We will process unsubscribe requests as soon as reasonably practicable.
9. Access & Correction
You may request access to the personal information we hold about you or request corrections to inaccurate information.
Requests can be made by contacting us using the details below.
10. Australian Consumer Law & Legal Obligations
We may disclose personal information where required by law, court order, government authority, or to protect our legal rights.
11. Changes to This Policy
ZoneFit may update this Privacy Policy from time to time.
Any updated version will be published on our website and will take effect immediately upon publication.
Contact Us
ZoneFit
5B Hampden Road
Cranbourne West VIC 3977
Australia
Email: admin@zonefit.com.au
